Frequently Asked Questions

No. Our kaftans and tunics are made in one plus size that fits 1X to 3X. Each piece hangs loose from the shoulders rather than fitting at the waist, so the same garment is roomier on a 1X and a closer fit on a 3X. Just choose your print and colour.

Each product page includes a size chart in inches, shown in the product photos. Skirts, dresses and co-ord sets that come in S to XL list their size options on the product page. If you are unsure, email contact@gypsieblu.com or call or text +1 (646) 270-0199 and we will help.

Shipping is free on every US order, with no minimum. We can also deliver to 27 international destinations, including Canada, the UK, Australia and most of Western Europe. International shipping is quoted individually: email contact@gypsieblu.com with your items and address and we will send the exact cost and a secure payment link. Import duties and taxes are paid by the recipient.

See our Shipping Policy for details.

In-stock pieces are packed within 3 business days and arrive in 8 to 11 business days from your order. Made-to-order pieces take 1 to 2 weeks to make, so they arrive in 10 to 18 business days. Each product page shows which applies under Shipping details. Orders placed after 5pm Eastern Time, at weekends or on US holidays start the next business day.

You have 30 days from delivery to request a return or exchange, including on made-to-order pieces. Items must be unworn, unwashed and have their original tags. Email contact@gypsieblu.com with your order number to get a Return Authorisation number. Return shipping is paid by you for a change of mind, and by us if the item is damaged, defective or wrong. Items marked Final Sale or Clearance cannot be returned.

See our Refund Policy for details.

Email contact@gypsieblu.com within 7 days of delivery with your order number and photos of the item and packaging. We will send a replacement or give you a full refund, whichever you prefer.

We inspect returns within 2 business days of arrival and email you the outcome. Approved refunds go back to your original payment method within 5 to 10 business days; your bank may take a few more days to show the credit.

In-stock pieces are packed within 3 business days, so please email contact@gypsieblu.com as soon as possible. We will cancel the order if it has not yet been dispatched.

Our kaftans and tunics come in cotton, satin and printed polyester. Most pieces can be hand or machine washed and hung to dry — check the care line on each product page before washing.

Yes. Alongside everyday and lounge kaftans, we make satin and embroidered styles for holidays, parties and resort trips.

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Email contact@gypsieblu.com, call or text +1 (646) 270-0199, or use the form on our Contact page. Our customer service desk is open Monday to Friday, 9am to 5pm.